How Much AI Is in Insurance?

Artificial intelligence (AI) is disrupting the traditional insurance value chain according to IBM. Artificial intelligence is showing up in marketing/product development, policyholder acquisition, underwriting, policy administration/asset management and claims. Seventy-five percent of insurance executives surveyed in an Accenture study believe AI will alter or transform the insurance industry in the next few years. MetLife, Allianz, Transamerica, [...]

By |March 16th, 2018|Finance|

Recover Credibility After Missteps

“The timing of the product launch was poor. I told my team it should not be done that month,” stated Brad (the division president). “Brad, don’t you lead that division? Based on what you just said in the last few minutes, there were at least two important factors for the product that were not considered. [...]

By |February 28th, 2018|Insights|

Get Ready for Robot Delivery

In the Las Vegas Renaissance Hotel, two service robots—both Relay robots from San Jose-based Savioke—are quietly at work. These robots, named Elvis and Priscilla, are full-time employees of the hotel. Are these the only robots? No. Savioke founder Steve Cousins says his company currently has robots in 70 hotels, including the two at the Renaissance. [...]

By |February 15th, 2018|Technology|

Dodge the Business Line Viability Trap

As a senior leader, what do you do if a new business line in your organization is not performing up to expectations? How do you avoid shutting it down prematurely or continuing to bet on a losing horse? These are valid questions you may have asked yourself on the way to work, because your responsibilities [...]

By |January 30th, 2018|Insights|

GE and Roche Partner on Clinical Decision Support Software

GE Healthcare and Roche entered into a strategic partnership to co-develop and co-market digital clinical decision support (CDS) solutions. GE Healthcare is a worldwide leader in medical imaging equipment, while Roche Diagnostics is the global leader in in-vitro diagnostics. The partnership will initially focus on products that accelerate and improve individualized treatment options for cancer [...]

By |January 18th, 2018|Science|

Self-Driving Cars of GM, Uber, Lyft and Waymo

How soon will self-driving cars impact how you get to work and your home from a night on the town? Automakers, ride-sharing firms and tech startups are forging loose alliances in an effort to advance self-driving technology and claim a piece of what is expected to be a multi-billion-dollar business. General Motors (GM) plans to have [...]

By |December 28th, 2017|Engineering|

Manage Up to Improve Your Situation

“You have to learn to manage up better.” Perhaps someone has said this to you or a colleague. To manage up, you need to be strategic in how you handle work relationships with your boss and individuals higher on the company ladder that possess more power than you. When you manage up with leaders, the [...]

By |November 29th, 2017|Insights|

To Freeze or Not to Freeze Credit Files

Few of us freeze our credit files at the three major credit bureaus (Equifax, TransUnion and Experian), even after massive data breaches like the one at Equifax. This breach compromised the private data of as many as 145 million Americans. Gartner Research analyst Avivah Litan estimated about 2 percent to 3 percent of U.S. consumers currently have [...]

By |November 9th, 2017|Finance|

The Smartphone Dilemma: Pixel 2 XL, Galaxy Note 8 or iPhone X?

If you are on the verge of upgrading or getting a new smartphone, do you do it now or do you wait until the “latest and greatest” are available? This is a hard decision since there always seems to be something “greater” coming soon. To help you resolve this dilemma, consider the latest offerings from [...]

By |October 12th, 2017|Technology|

“Unmuddy” Strategic Thinking

Is strategic thinking important for leaders? When asked this question, most business leaders said "yes." The remaining said generic use of the term has muddied its meaning. Therefore, let me clarify what I mean by strategic thinking as it applies to work. In my experience, individuals who effectively demonstrate this capability: Use a broad “field of [...]

By |September 29th, 2017|Insights|

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